Shipping
QUESTIONS ABOUT SHIPPING
We ship worldwide
The carriers that we use to ship orders include (but are not limited to) Canada Post, UPS, DHL, USPS
Your order may be shipped multiple parts for the reason that we may fulfill orders from multiple locations. You will receive shipping confirmations for the items shipped every time a new label has been created.
If you need to make an address change, please email Sales@thedriversclub.co within 30 minutes of the order being placed. We will try our best to change the shipping address but we can’t make any guarantees. However, once a label has been generated - we cannot change the shipping address.
Please double check the shipping address and confirm any unit/apartment numbers before completing the order.
Please note that we are not responsible for any lost or missing packages but if you believe your package is lost, please email us at Sales@thedriversclub.co and we will launch an investigation with the respective carrier.
thedriversclub.co is not responsible for any customs or duties on international orders levied by your country on imported goods. The prices reflected on thedriversclub.co do not include or reflect customs and duties.
Within Canada: 2-13 business days
USA: 3-15 business days
International: 4-22 business days
If the shipping address is to a building, Canada Post may either deliver the package to a security guard or concierge desk or if you have a parcel locker in the mail room, it may be left here
Community Mailbox: If you typically receive mail at a community mailbox, you’ll most likely receive a key in your mailbox to a larger parcel locker.
Packages that are sent back to our warehouse due to an incomplete or incorrect address will be refunded - shipping charges will NOT be refunded.
Please double check the shipping address and confirm any unit/apartment numbers before completing the order.