Returns
QUESTIONS ABOUT RETURNS & EXCHANGES
We know buying online can get pretty tough - so we’ve made our return and exchange process as seamless as possible for you.
Regular priced items are eligible for exchange or refund within 14 days of the ship date. Items purchased on sale or marked down are eligible for an exchange or store credit only within 14 days of the ship date. All items that are marked as final sale are not eligible for returns or exchanges of any kind. For more details - visit our return and exchanges policy. thedriversclub.co. reserves the right to refuse a return and may not be exchanged if it is in non-sellable condition and will be returned at your expense.
Please note that washing the item(s) will void the return policy and we will no longer be able to accept the item as a return.
We offer (1) free return to orders that have been shipped within Canada. Any additional returns or exchanges are subject to an $8.00 return fee.
Once your returned package arrives at our warehouse, please allow 3-5 business days for our team to process and issue a refund. You’ll then get a refund notification email and from that point it may take 5-7 business days for the refund to appear on your credit card statement
Items that are marked final sale on the product page cannot be returned for a refund or store credit or exchanged - they’re yours to keep. Sorry for any inconvenience!
If you’ve received an item that was defective - please email our support team at Sales@thedriversclub.co within 14 days of receiving your order and we’ll be able to help you out there. Please be sure to include images of the defect and a brief description.
Please note that washing the item(s) will void the return policy and we will no longer be able to accept the item as a return.